Disclaimer & Copyright

The material contained in this website has been prepared for NATIONAL HOME DOCTOR SERVICE, on the basis of the most current information available to it. The company believes, to the best of its knowledge, that all information given is reliable, but makes no guarantee of its accuracy.

NATIONAL HOME DOCTOR SERVICE and the companies and individuals represented in this website are not responsible for any errors or omissions contained in this website, and reserve the right to make changes without notice. The said parties take no responsibility in respect of any use or reference to this website or the information contained in it, and are not liable in any event for any damages whatsoever arising out of or related to this website or the information it contains.

All materials and information in this website may be down-loaded for non-commercial or personal use only. Under no circumstances should the use of this website be construed as granting a licence or right to use any of the intellectual property rights displayed in this website, without the written permission of NATIONAL HOME DOCTOR SERVICE.

Your Privacy & the Law

We are committed to ensuring that the privacy of your personal information is respected and maintained at all times. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and any relevant Health Privacy Principles under State legislation.

This Privacy Policy outlines how we manage your personal information and how we maintain, use and disclose that information.

Definitions

Personal information means information or an opinion recorded about you that makes your identity reasonably ascertainable. Personal information includes sensitive information.

Sensitive information means information or an opinion about your racial or ethical origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

“We”, “our”, “us” means National Medical Services Group Pty Ltd ACN 163 883 841 and its related companies, subsidiaries and divisions including National Home Doctor Service, Family Care Medical Services (Australia) Pty Ltd ACN 010 891 406, Melbourne Medical Deputising Service Pty Ltd ACN 006 013 421 (MMDS) and gpSolutions Pty Ltd ACN 31 068 158 618.

We require that organisations to which we disclose your personal information have in place reasonable safeguards for protecting personal information. These organisations are only permitted to use the information for services or functions for which they have been engaged.

Sensitive information will only be used for the purposes for which it was provided or for a purpose directly related to such purpose, unless you agree otherwise or the use or disclosure of the sensitive information is required or authorised by law.

By providing your personal information, you are consenting to this Privacy Policy and to the collection, use and disclosure provisions described in this Privacy Policy.

Accuracy of Personal Information

We aim to ensure that your personal information we collect is accurate, complete and up to date. If you believe your personal information is not accurate, complete or up to date, please contact us (see Contact Us below).

Gaining Access to your Personal Information

You can gain access to your personal information. This is subject to exceptions allowed by law. These include:

  • access would pose a serious threat to the life or health of any individual
  • access would have an unreasonable impact on the privacy of others
  • a frivolous or vexatious request
  • the information relates to a commercially sensitive decision making process
  • access would be unlawful
  • access would prejudice enforcement activities relating to criminal activities and other breaches of law, public revenue, a security function or negotiations with you
  • legal dispute resolution proceedings not accessible in the powers of discovery of such proceedings
  • where a third party has given us health information about you in confidence
  • denying access is required or authorised by law

We will give you reasons if we deny access.

Changes to our Privacy Policy

We reserve the right to change this policy at any time.

Contact Us

If you wish to contact us about your personal information or make a complaint about possible breaches of privacy, you should direct enquiries to:

Privacy Officer
National Medical Services Group Pty Ltd
SUITE 4.02, 29-57 CHRISTIE STREET
ST LEONARDS NSW 2065
PO BOX 5545
WEST CHATSWOOD NSW 1515
Email: info AT homedoctor DOT com DOT au

The Privacy Officer will endeavour to deal with your enquiry or complaint as soon as is reasonably practicable.